.app-crash-screen{box-sizing:border-box;min-height:100vh;min-height:100dvh;display:grid;place-items:center;padding:24px;background:#f7f6f2;color:#242424;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.app-crash-card{box-sizing:border-box;width:min(100%,520px);padding:clamp(24px,5vw,40px);border:1px solid #dedbd1;border-radius:18px;background:#fff;box-shadow:0 16px 48px #1128411a}.app-crash-badge{margin-bottom:18px;color:#98711d;font-size:12px;font-weight:800;letter-spacing:.13em;text-transform:uppercase}.app-crash-card h1{margin:0 0 14px;color:#1d1d1d;font-size:clamp(24px,4.5vw,30px);line-height:1.2}.app-crash-card>p{margin:0 0 24px;color:#5b5b5b;font-size:15px;line-height:1.6}.app-crash-reload{min-height:44px;padding:12px 20px;border:0;border-radius:10px;background:#f0b008;color:#1d1d1d;cursor:pointer;font:inherit;font-size:14px;font-weight:700}.app-crash-reload:hover{background:#d9a009}.app-crash-reload:focus-visible,.app-crash-card h1:focus-visible{outline:3px solid #F0B008;outline-offset:3px}.app-crash-card .app-crash-footnote{margin:22px 0 0;font-size:13px}@media(max-width:480px){.app-crash-screen{place-items:start center;padding-top:clamp(32px,12vh,80px)}.app-crash-reload{width:100%}}:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;color:#101828;background:#f5f7fb;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh}button,input,select,textarea{font:inherit}button{cursor:pointer}.shell{min-height:100vh;display:grid;grid-template-columns:248px 1fr}.sidebar{position:sticky;top:0;height:100vh;background:#0b1220;color:#fff;padding:20px 14px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:11px;padding:7px 8px 24px}.brand-mark{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;font-weight:900;color:#101828;background:linear-gradient(135deg,#fde68a,#f59e0b)}.brand strong{display:block;font-size:14px}.brand span{display:block;font-size:11px;color:#94a3b8;margin-top:3px}.nav{display:grid;gap:5px}.nav button{border:0;background:transparent;color:#cbd5e1;display:flex;gap:10px;align-items:center;border-radius:10px;padding:11px 12px;text-align:left}.nav button:hover,.nav button.active{background:#1d2939;color:#fff}.nav button span{font-size:13px;font-weight:650}.sidebar-footer{margin-top:auto;border-top:1px solid #1e293b;padding:17px 9px 4px;display:flex;gap:10px;align-items:center}.sidebar-footer strong,.sidebar-footer span{display:block}.sidebar-footer strong{font-size:12px}.sidebar-footer span{color:#94a3b8;font-size:10px;margin-top:2px}.main{padding:30px 34px 60px;min-width:0}.topbar{display:flex;justify-content:space-between;align-items:center;gap:18px;margin-bottom:24px}.eyebrow{margin:0;color:#98a2b3;font-size:10px;letter-spacing:.1em;font-weight:800}.topbar h1{margin:5px 0 0;font-size:28px;letter-spacing:-.04em}.top-actions{display:flex;gap:10px;align-items:center}.search{width:300px;height:42px;border:1px solid #e4e7ec;border-radius:12px;background:#fff;display:flex;align-items:center;gap:9px;padding:0 12px;color:#98a2b3}.search input{border:0;outline:0;width:100%;color:#101828;background:transparent}.primary{border:1px solid #0f172a!important;background:#0f172a!important;color:#fff!important;display:inline-flex;align-items:center;gap:7px;justify-content:center}.top-actions button{height:42px;padding:0 15px;border-radius:12px;font-weight:700}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:18px}.metric{background:#fff;border:1px solid #e7eaf0;border-radius:16px;padding:17px;box-shadow:0 1px 2px #10182805}.metric span,.metric strong,.metric small{display:block}.metric span{font-size:12px;color:#667085;font-weight:650}.metric strong{font-size:29px;letter-spacing:-.04em;margin:7px 0 4px}.metric small{color:#98a2b3;font-size:11px}.danger-text{color:#d92d20}.content-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(310px,.65fr);gap:18px}.right-column{display:grid;gap:18px;align-content:start}.panel{background:#fff;border:1px solid #e7eaf0;border-radius:17px;overflow:hidden}.panel-head{min-height:70px;padding:15px 18px;border-bottom:1px solid #eef0f3;display:flex;justify-content:space-between;align-items:center;gap:14px}.panel-head h2{margin:3px 0 0;font-size:16px}.tabs{display:flex;padding:3px;background:#f2f4f7;border-radius:9px}.tabs button{border:0;background:transparent;padding:6px 9px;border-radius:7px;color:#667085;font-size:11px;font-weight:700}.tabs button.active{background:#fff;color:#101828;box-shadow:0 1px 2px #10182814}.count-pill{font-size:10px;color:#b42318;background:#fef3f2;padding:5px 8px;border-radius:999px;font-weight:800}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;min-width:850px}th{text-align:left;padding:10px 14px;color:#98a2b3;background:#fcfcfd;font-size:9px;letter-spacing:.06em;text-transform:uppercase}td{padding:13px 14px;border-top:1px solid #f2f4f7;font-size:12px;vertical-align:middle}tbody tr{cursor:pointer}tbody tr:hover{background:#fafbfc}td strong,td small{display:block}td small{margin-top:3px;color:#98a2b3}.priority-high{color:#d92d20;font-weight:750}.status{display:inline-flex;align-items:center;gap:5px;border-radius:999px;font-size:10px;font-weight:800;padding:5px 8px;white-space:nowrap}.status:before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}.needs-attention{background:#fff1f0;color:#d92d20}.waiting-on-vendor{background:#eff8ff;color:#1570ef}.waiting-on-customer,.service-scheduled{background:#f9f5ff;color:#7f56d9}.parts-ordered{background:#fffaeb;color:#b54708}.credit-pending{background:#fff7ed;color:#c2410c}.attention-list button{width:100%;border:0;background:#fff;text-align:left;padding:14px 18px;border-bottom:1px solid #f2f4f7;display:flex;justify-content:space-between;gap:12px}.attention-list button:hover{background:#fafbfc}.attention-list strong,.attention-list span,.attention-list small{display:block}.attention-list strong{font-size:12px}.attention-list span{font-size:11px;color:#667085;margin:5px 0}.attention-list small{font-size:10px;color:#98a2b3}.attention-list b{color:#d92d20;font-size:10px}.activity-list{padding:0 18px 8px}.activity-item{display:grid;grid-template-columns:30px 1fr;gap:9px;padding:12px 0;border-bottom:1px solid #f2f4f7}.activity-item>div{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;background:#f2f4f7}.activity-item p{margin:0}.activity-item strong,.activity-item span{display:block}.activity-item strong{font-size:11px}.activity-item span{font-size:10px;color:#667085;margin-top:3px;line-height:1.45}.overlay{position:fixed;inset:0;border:0;background:#0f172a59;z-index:20}.case-drawer{position:fixed;right:0;top:0;height:100vh;width:min(720px,94vw);z-index:21;background:#fff;box-shadow:-18px 0 50px #0f172a29;overflow:auto}.drawer-head{min-height:76px;padding:18px 21px;border-bottom:1px solid #e7eaf0;display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.drawer-head h2{margin:5px 0 0;font-size:21px;letter-spacing:-.03em}.icon-button{width:36px;height:36px;border-radius:10px;border:1px solid #e4e7ec;background:#fff;display:grid;place-items:center;color:#475467}.drawer-content{padding:21px}.drawer-tags{display:flex;gap:7px;flex-wrap:wrap}.high-pill{background:#fef3f2;color:#b42318;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:800}.next-card{margin:17px 0;border:1px solid #fed7aa;background:#fff7ed;border-radius:14px;padding:15px}.next-card .eyebrow{color:#c2410c}.next-card h3{margin:6px 0 4px;font-size:14px}.next-card span{color:#9a3412;font-size:11px}.details-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.detail{border:1px solid #e7eaf0;border-radius:12px;padding:12px}.detail span,.detail strong{display:block}.detail span{color:#98a2b3;text-transform:uppercase;letter-spacing:.06em;font-size:9px;font-weight:800}.detail strong{font-size:12px;margin-top:5px}.section-title{display:flex;justify-content:space-between;align-items:center;margin:21px 0 9px}.section-title h3{margin:0;font-size:13px}.section-title button{border:1px solid #e4e7ec;background:#fff;border-radius:9px;padding:7px 9px;font-size:10px;font-weight:750}.product{display:grid;grid-template-columns:34px 1fr;gap:10px;border:1px solid #e7eaf0;border-radius:12px;padding:12px;margin-bottom:8px}.product>div{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:#f2f4f7}.product p{margin:0}.product strong,.product span{display:block}.product strong{font-size:12px}.product span{color:#667085;font-size:10px;margin-top:4px}.timeline{border-left:2px solid #eaecf0;margin-left:7px;padding-left:16px}.timeline-item{position:relative;padding-bottom:18px}.timeline-item .dot{position:absolute;left:-22px;top:3px;width:10px;height:10px;border-radius:50%;border:2px solid #98a2b3;background:#fff}.timeline-item p{margin:0}.timeline-item strong,.timeline-item span,.timeline-item small{display:block}.timeline-item strong{font-size:11px}.timeline-item span{font-size:10px;color:#667085;margin:4px 0;line-height:1.5}.timeline-item small{color:#98a2b3;font-size:9px}.modal-wrap{position:fixed;inset:0;z-index:30;display:grid;place-items:center;padding:20px}.modal-wrap .overlay{z-index:30}.modal{width:min(760px,96vw);max-height:92vh;overflow:auto;background:#fff;border-radius:18px;z-index:31;box-shadow:0 20px 60px #0f172a33}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:13px;padding:20px}.form-grid label{display:block}.form-grid label.full{grid-column:1/-1}.form-grid label>span{display:block;font-size:11px;color:#344054;font-weight:700;margin-bottom:6px}.form-grid input,.form-grid select,.form-grid textarea{width:100%;border:1px solid #d0d5dd;border-radius:10px;padding:10px 11px;outline:none;background:#fff}.form-grid textarea{min-height:95px;resize:vertical}.modal-actions{display:flex;justify-content:flex-end;gap:9px;border-top:1px solid #e7eaf0;padding:15px 20px}.modal-actions button{height:39px;padding:0 14px;border:1px solid #d0d5dd;border-radius:10px;background:#fff;font-weight:700}@media(max-width:1100px){.shell{grid-template-columns:76px 1fr}.brand>div:last-child,.nav button span,.sidebar-footer div{display:none}.brand,.nav button{justify-content:center}.metrics{grid-template-columns:repeat(2,1fr)}}@media(max-width:840px){.shell{display:block}.sidebar{position:fixed;z-index:10;bottom:0;top:auto;width:100%;height:66px;padding:7px 9px;flex-direction:row}.brand,.sidebar-footer{display:none}.nav{width:100%;grid-template-columns:repeat(6,1fr)}.nav button:nth-child(n+7){display:none}.nav button{padding:7px}.nav button span{display:block;font-size:8px}.main{padding:18px 14px 88px}.topbar{align-items:flex-start}.topbar h1{font-size:22px}.search{display:none}.metrics{grid-template-columns:repeat(2,1fr);gap:9px}.content-grid,.form-grid,.details-grid{grid-template-columns:1fr}.form-grid label.full{grid-column:auto}}.sidebar-avatar{width:34px;height:34px;border-radius:50%;background:#344054;display:grid;place-items:center;font-size:11px;font-weight:800;flex:0 0 auto}.sidebar-user-copy{min-width:0;flex:1}.sidebar-logout{margin-left:auto;width:32px;height:32px;border:0;border-radius:9px;color:#94a3b8;background:transparent;display:grid;place-items:center}.sidebar-logout:hover{background:#1d2939;color:#fff}.error-banner{margin:-8px 0 16px;border:1px solid #fecdca;background:#fef3f2;color:#b42318;border-radius:12px;padding:10px 12px;font-size:12px;font-weight:650}.empty-state{min-height:290px;padding:44px 24px;display:grid;place-items:center;align-content:center;text-align:center;gap:8px;color:#98a2b3}.empty-state strong{color:#344054;font-size:13px}.empty-state span{max-width:360px;font-size:11px;line-height:1.5}.compact{height:36px;padding:0 12px;border-radius:10px;font-size:11px;margin-top:8px}.small-empty{padding:22px 18px;color:#98a2b3;font-size:11px}.issue-box{margin-top:12px;border:1px solid #e7eaf0;border-radius:12px;padding:12px}.issue-box>span{display:block;color:#98a2b3;font-size:9px;font-weight:800;letter-spacing:.06em}.issue-box p{margin:6px 0 0;color:#475467;font-size:11px;line-height:1.55}.placeholder-card{display:grid;grid-template-columns:34px 1fr;gap:10px;border:1px dashed #d0d5dd;border-radius:12px;padding:13px;color:#667085}.placeholder-card>div:first-child{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:#f2f4f7}.placeholder-card strong,.placeholder-card span{display:block}.placeholder-card strong{color:#344054;font-size:11px}.placeholder-card span{font-size:10px;margin-top:3px;line-height:1.5}.auth-page{min-height:100vh;background:radial-gradient(circle at 20% 0%,rgba(245,158,11,.1),transparent 30%),#0b1220;display:grid;place-items:center;padding:24px}.auth-card{width:min(440px,96vw);background:#fff;border-radius:20px;padding:26px;box-shadow:0 24px 70px #00000047}.auth-brand{display:flex;gap:11px;align-items:center;margin-bottom:24px}.auth-brand strong,.auth-brand span{display:block}.auth-brand strong{font-size:14px}.auth-brand span{margin-top:2px;color:#98a2b3;font-size:10px}.auth-card h1{margin:6px 0 8px;font-size:24px;letter-spacing:-.035em}.auth-copy{margin:0 0 18px;color:#667085;font-size:12px;line-height:1.6}.auth-card form{display:grid;gap:13px}.auth-card label>span{display:block;margin-bottom:6px;color:#344054;font-size:11px;font-weight:700}.auth-card input{width:100%;height:42px;border:1px solid #d0d5dd;border-radius:10px;padding:0 11px;outline:0}.auth-card input:focus{border-color:#98a2b3;box-shadow:0 0 0 3px #98a2b324}.auth-submit{width:100%;height:42px;border-radius:10px;margin-top:3px}.auth-note{display:block;color:#98a2b3;text-align:center;margin-top:14px;line-height:1.5}.auth-error{border-radius:9px;padding:9px 10px;background:#fef3f2;color:#b42318;font-size:11px}.auth-card pre{overflow:auto;padding:12px;border-radius:10px;background:#101828;color:#e4e7ec;font-size:11px;line-height:1.6}.loading-card{min-width:260px;border-radius:16px;background:#fff;padding:24px;display:flex;align-items:center;justify-content:center;gap:10px;color:#344054;box-shadow:0 20px 50px #0003}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.resolved,.closed{background:#ecfdf3;color:#027a48}@media(max-width:1100px){.sidebar-user-copy{display:none}}.inline-form,.inline-note{border:1px solid #e4e7ec;background:#fcfcfd;border-radius:12px;padding:12px;margin-bottom:10px}.inline-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.inline-form-grid label>span{display:block;margin-bottom:5px;color:#667085;font-size:9px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}.inline-form-grid input,.inline-form-grid select,.inline-note textarea{width:100%;border:1px solid #d0d5dd;border-radius:9px;background:#fff;padding:9px 10px;outline:none;font-size:11px}.inline-form-grid input:focus,.inline-form-grid select:focus,.inline-note textarea:focus{border-color:#98a2b3;box-shadow:0 0 0 3px #98a2b31f}.inline-form-grid .wide{grid-column:1 / -1}.inline-form-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:10px}.inline-form-actions>button:not(.primary){border:1px solid #d0d5dd;background:#fff;color:#344054;border-radius:9px;padding:0 11px;height:36px;font-size:10px;font-weight:700}.inline-note textarea{min-height:88px;resize:vertical}.product-list{display:grid;gap:8px}.product-list .product{margin-bottom:0}@media(max-width:620px){.inline-form-grid{grid-template-columns:1fr}.inline-form-grid .wide{grid-column:auto}}.hidden-file-input{display:none}.attachment-list{display:grid;gap:8px}.attachment-row{width:100%;border:1px solid #e7eaf0;border-radius:12px;background:#fff;padding:11px 12px;display:grid;grid-template-columns:34px minmax(0,1fr) auto;gap:10px;align-items:center;text-align:left}.attachment-row:hover{background:#fafbfc;border-color:#d0d5dd}.attachment-icon{width:34px;height:34px;border-radius:10px;display:grid;place-items:center;background:#f2f4f7;color:#475467}.attachment-copy{min-width:0}.attachment-copy strong,.attachment-copy span{display:block}.attachment-copy strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#344054;font-size:11px}.attachment-copy span{margin-top:3px;color:#98a2b3;font-size:9px}.attachment-open{color:#475467;font-size:10px;font-weight:800}@media(max-width:620px){.attachment-open{display:none}}.workflow-card{margin:17px 0 12px;border:1px solid #dbe2ea;background:linear-gradient(180deg,#fbfcfe,#f8fafc);border-radius:14px;padding:14px}.workflow-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:12px}.workflow-head h3{margin:4px 0 0;font-size:13px}.workflow-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.workflow-grid label>span{display:block;margin-bottom:5px;color:#667085;font-size:9px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}.workflow-grid input,.workflow-grid select{width:100%;min-height:38px;border:1px solid #d0d5dd;border-radius:9px;background:#fff;padding:8px 10px;outline:none;font-size:11px;color:#344054}.workflow-grid input:focus,.workflow-grid select:focus{border-color:#98a2b3;box-shadow:0 0 0 3px #98a2b31f}.workflow-grid .wide{grid-column:1 / -1}@media(max-width:620px){.workflow-head{align-items:stretch;flex-direction:column}.workflow-head .primary{width:100%}.workflow-grid{grid-template-columns:1fr}.workflow-grid .wide{grid-column:auto}}.ops-list{display:grid;gap:8px}.ops-card{border:1px solid #e7eaf0;border-radius:12px;background:#fff;padding:11px 12px;display:grid;grid-template-columns:34px minmax(0,1fr) auto;gap:10px;align-items:center}.ops-icon{width:34px;height:34px;border-radius:10px;background:#f2f4f7;color:#475467;display:grid;place-items:center}.ops-copy{min-width:0}.ops-copy strong,.ops-copy span,.ops-copy small{display:block}.ops-copy strong{color:#344054;font-size:11px}.ops-copy span{margin-top:3px;color:#667085;font-size:10px;line-height:1.45}.ops-copy small{margin-top:3px;color:#98a2b3;font-size:9px;line-height:1.45}.ops-side{display:grid;justify-items:end;gap:6px}.ops-side button{border:1px solid #d0d5dd;background:#fff;color:#344054;border-radius:8px;padding:6px 8px;font-size:9px;font-weight:800}.ops-side button:hover{background:#f9fafb}.ops-side button:disabled{opacity:.55;cursor:default}.mini-pill{border-radius:999px;background:#f2f4f7;color:#475467;padding:4px 7px;font-size:9px;font-weight:800;text-transform:capitalize;white-space:nowrap}@media(max-width:620px){.ops-card{grid-template-columns:34px minmax(0,1fr)}.ops-side{grid-column:2;justify-items:start;grid-auto-flow:column;justify-content:start;align-items:center}}.queue-page{min-height:520px}.queue-page-head{min-height:82px;padding:18px 20px;border-bottom:1px solid #eef0f3;display:flex;align-items:center;justify-content:space-between;gap:14px}.queue-page-head h2{margin:4px 0 3px;font-size:17px}.queue-page-head>div>span{color:#98a2b3;font-size:10px}.queue-empty{min-height:360px;padding:48px 24px;display:grid;place-items:center;align-content:center;text-align:center;gap:8px;color:#98a2b3}.queue-empty-icon{width:54px;height:54px;border-radius:16px;background:#f2f4f7;color:#667085;display:grid;place-items:center;margin-bottom:3px}.queue-empty strong{color:#344054;font-size:13px}.queue-empty span{max-width:430px;color:#667085;font-size:11px;line-height:1.55}.queue-page table{min-width:940px}@media(max-width:840px){.queue-page-head{align-items:flex-start}}.crt-document-panel{margin-top:16px}.crt-document-search{display:grid;grid-template-columns:minmax(220px,360px) auto;gap:10px;align-items:end;padding:18px 20px;border-bottom:1px solid #eef0f3}.crt-document-search label>span{display:block;margin-bottom:6px;color:#667085;font-size:9px;font-weight:800;letter-spacing:.04em;text-transform:uppercase}.crt-document-search input{width:100%;min-height:40px;border:1px solid #d0d5dd;border-radius:10px;background:#fff;padding:9px 11px;outline:none;font-size:12px;color:#344054}.crt-document-search input:focus{border-color:#98a2b3;box-shadow:0 0 0 3px #98a2b31f}.crt-document-result{padding-bottom:6px}.crt-document-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;padding:18px 20px}.crt-document-summary>div{min-height:72px;border:1px solid #e7eaf0;border-radius:12px;background:#fbfcfe;padding:12px}.crt-document-summary span,.crt-document-summary small{display:block;color:#98a2b3;font-size:9px;font-weight:700;letter-spacing:.03em;text-transform:uppercase}.crt-document-summary strong{display:block;margin:6px 0 2px;color:#344054;font-size:12px}.crt-source-note{margin:0 20px 16px;border:1px solid #e7eaf0;border-radius:11px;background:#f8fafc;padding:11px 12px}.crt-source-note strong,.crt-source-note span{display:block}.crt-source-note strong{color:#344054;font-size:10px}.crt-source-note span{margin-top:4px;color:#667085;font-size:10px;line-height:1.45}.crt-document-empty{min-height:180px}@media(max-width:840px){.crt-document-search{grid-template-columns:1fr;align-items:stretch}.crt-document-search .primary{width:100%}.crt-document-summary{grid-template-columns:1fr}}.secondary{border:1px solid #d0d5dd;background:#fff;color:#344054;display:inline-flex;align-items:center;justify-content:center;gap:7px}.table-action{border:1px solid #d0d5dd;background:#fff;color:#344054;border-radius:8px;padding:6px 9px;font-size:10px;font-weight:750;white-space:nowrap}.table-action:hover{background:#f8fafc;border-color:#98a2b3}.crt-selected-row{background:#f8fafc}.crt-history-panel{margin-top:16px}.crt-source-note-action{display:flex;align-items:center;justify-content:space-between;gap:14px}.crt-source-note-action>div{min-width:0}.crt-source-note-action .primary{flex:0 0 auto;margin-top:0}.crt-case-import{margin:18px 20px 0;border:1px solid #dbe2ea;border-radius:13px;background:#f8fafc;overflow:hidden}.crt-case-import-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:13px 14px;border-bottom:1px solid #e7eaf0}.crt-case-import-head strong,.crt-case-import-head span{display:block}.crt-case-import-head strong{margin-top:4px;color:#344054;font-size:12px}.crt-case-import-head>div>span{margin-top:4px;color:#667085;font-size:10px;line-height:1.45}.crt-case-item-picker{max-height:190px;overflow:auto;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:1px;background:#e7eaf0}.crt-case-item-picker label{display:flex;gap:9px;align-items:flex-start;background:#fff;padding:10px 12px;cursor:pointer}.crt-case-item-picker input{margin-top:2px}.crt-case-item-picker strong,.crt-case-item-picker small{display:block}.crt-case-item-picker strong{color:#344054;font-size:10px}.crt-case-item-picker small{margin-top:3px;color:#98a2b3;font-size:9px}.crt-case-import-empty{display:block;padding:12px 14px;color:#667085;font-size:10px}@media(max-width:720px){.crt-source-note-action{align-items:stretch;flex-direction:column}.crt-source-note-action .primary{width:100%}.crt-case-item-picker{grid-template-columns:1fr}}.notice-banner{margin:0 18px 14px;padding:12px 14px;border:1px solid rgba(15,23,42,.12);border-radius:12px;background:#0f172a0a;font-size:.9rem;line-height:1.45}.crt-inline-lookup{display:flex;gap:8px;align-items:center}.crt-inline-lookup input{flex:1;min-width:0}.crt-inline-lookup button{flex:0 0 auto;white-space:nowrap}.field-error{color:var(--danger, #b42318)}@media(max-width:640px){.crt-inline-lookup{align-items:stretch;flex-direction:column}.crt-inline-lookup button{width:100%}}.employee-content-grid{grid-template-columns:minmax(0,1fr)}.requester-update-form{margin-bottom:12px}:root{--ksl-gold: #fdb813;--ksl-bronze: #724d08;--ksl-ink: #17130b;--ksl-surface: rgba(255, 255, 255, .72);--ksl-surface-strong: rgba(255, 255, 255, .88);--ksl-border: rgba(255, 255, 255, .72);--ksl-shadow: 0 18px 55px rgba(52, 38, 9, .1), 0 2px 8px rgba(52, 38, 9, .05);--ksl-glass-blur: blur(24px) saturate(165%);color:#18140d;background:#f4f1ea}html{background:#f4f1ea}body{background:radial-gradient(circle at 82% -10%,rgba(253,184,19,.28),transparent 35%),radial-gradient(circle at 5% 20%,rgba(114,77,8,.09),transparent 28%),linear-gradient(145deg,#f8f7f3,#f0ede5 48%,#faf9f6);background-attachment:fixed;color:#18140d}.shell{position:relative;background:transparent}.main{position:relative;padding-top:24px}.sidebar{margin:12px 0 12px 12px;height:calc(100vh - 24px);border:1px solid rgba(255,255,255,.14);border-radius:26px;background:linear-gradient(180deg,#1b1812ed,#11100ddb);backdrop-filter:blur(26px) saturate(140%);-webkit-backdrop-filter:blur(26px) saturate(140%);box-shadow:0 22px 60px #14110a33;overflow:hidden}.sidebar:before{content:"";position:absolute;inset:0;pointer-events:none;background:radial-gradient(circle at 15% 0%,rgba(253,184,19,.16),transparent 30%),linear-gradient(115deg,rgba(255,255,255,.07),transparent 28%)}.brand{position:relative;display:block;padding:12px 9px 25px}.brand-logo-shell{width:100%;min-height:64px;border:1px solid rgba(255,255,255,.12);border-radius:18px;background:linear-gradient(145deg,#ffffff1c,#ffffff09);display:flex;align-items:center;justify-content:center;padding:12px 14px;box-shadow:inset 0 1px #ffffff21;overflow:visible}.brand-logo{display:block;width:100%;max-width:none;height:auto;object-fit:contain;object-position:center}.brand-copy{margin:11px 3px 0}.brand-copy strong{color:#fff;font-size:13px;letter-spacing:-.01em}.brand-copy span{color:#ffffff7a}.nav{position:relative;gap:7px}.nav button{min-height:44px;border:1px solid transparent;border-radius:14px;color:#fff9;transition:background .2s ease,border-color .2s ease,color .2s ease,transform .2s ease}.nav button:hover{background:#ffffff12;border-color:#ffffff14;color:#fff}.nav button.active{color:#17130b;background:linear-gradient(135deg,#ffd55bfa,#fdb813e6);border-color:#ffebafb8;box-shadow:inset 0 1px #ffffff9e,0 10px 26px #fdb81333}.sidebar-footer{position:relative;border-top-color:#ffffff1a}.sidebar-avatar{background:linear-gradient(145deg,var(--ksl-gold),#ffd76d);color:#211804;box-shadow:inset 0 1px #ffffff8c}.sidebar-logout:hover{background:#ffffff14}.topbar{position:sticky;top:14px;z-index:9;min-height:76px;margin-bottom:20px;padding:13px 14px 13px 18px;border:1px solid rgba(255,255,255,.72);border-radius:23px;background:#ffffffa8;backdrop-filter:var(--ksl-glass-blur);-webkit-backdrop-filter:var(--ksl-glass-blur);box-shadow:0 12px 42px #34260914,inset 0 1px #ffffffeb}.topbar h1{font-size:27px;font-weight:760;color:#19150e}.eyebrow{color:#8f6a1a}.search{border:1px solid rgba(114,77,8,.12);border-radius:15px;background:#ffffff9e;box-shadow:inset 0 1px #ffffffeb;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.search:focus-within{border-color:#fdb813c2;box-shadow:0 0 0 4px #fdb8131f,inset 0 1px #fffffff2}.primary{border-color:#724d0842!important;color:#211804!important;background:linear-gradient(145deg,#ffd96e 0%,var(--ksl-gold) 56%,#eda900 100%)!important;box-shadow:inset 0 1px #ffffffad,0 8px 22px #a971002e;transition:transform .18s ease,box-shadow .18s ease,filter .18s ease}.primary:hover{transform:translateY(-1px);filter:saturate(1.04);box-shadow:inset 0 1px #ffffffb8,0 11px 26px #a9710038}.metric,.panel,.queue-page,.workflow-card,.issue-box,.detail,.product,.ops-card,.placeholder-card,.inline-form,.inline-note,.crt-document-result,.crt-source-note,.crt-case-import,.notice-banner{border-color:#ffffffb8;background:#ffffffab;backdrop-filter:blur(20px) saturate(150%);-webkit-backdrop-filter:blur(20px) saturate(150%);box-shadow:var(--ksl-shadow),inset 0 1px #ffffffeb}.metric{position:relative;overflow:hidden;border-radius:21px;padding:19px}.metric:after{content:"";position:absolute;width:82px;height:82px;right:-28px;top:-34px;border-radius:50%;background:radial-gradient(circle,rgba(253,184,19,.18),transparent 68%);pointer-events:none}.metric span{color:#786c58}.metric strong{color:#1c170e}.metric small{color:#9a8d78}.panel,.queue-page{border-radius:22px}.panel-head{border-bottom-color:#724d0814;background:linear-gradient(180deg,#ffffff4d,#ffffff0a)}.tabs{border:1px solid rgba(114,77,8,.08);background:#f0ebe09e}.tabs button.active{background:#ffffffdb;color:#251c0b;box-shadow:0 4px 14px #34260914}table{background:transparent}th{color:#8b7d67;background:#ffffff42}td{border-top-color:#724d0812}tbody tr{transition:background .16s ease}tbody tr:hover{background:#fdb81311}.attention-list button{background:transparent;border-bottom-color:#724d0812}.attention-list button:hover{background:#fdb8130e}.form-grid input,.form-grid select,.form-grid textarea,.inline-form-grid input,.inline-form-grid select,.inline-note textarea,.workflow-grid input,.workflow-grid select,.crt-document-search input,.crt-inline-lookup input,.auth-card input{border-color:#724d0824;background:#ffffffb3;box-shadow:inset 0 1px #ffffffeb}.form-grid input:focus,.form-grid select:focus,.form-grid textarea:focus,.inline-form-grid input:focus,.inline-form-grid select:focus,.inline-note textarea:focus,.workflow-grid input:focus,.workflow-grid select:focus,.crt-document-search input:focus,.crt-inline-lookup input:focus,.auth-card input:focus{border-color:#fdb813d9;box-shadow:0 0 0 4px #fdb8131f,inset 0 1px #fffffff5}.secondary,.table-action,.section-title button,.ops-side button,.modal-actions button:not(.primary),.inline-form-actions>button:not(.primary){border-color:#724d0821;background:#ffffff9e;color:#594318;box-shadow:inset 0 1px #ffffffd9}.secondary:hover,.table-action:hover,.section-title button:hover,.ops-side button:hover{border-color:#fdb81361;background:#fffaede0}.overlay{background:#1e190f47;backdrop-filter:blur(5px);-webkit-backdrop-filter:blur(5px)}.case-drawer{margin:10px 10px 10px 0;height:calc(100vh - 20px);border:1px solid rgba(255,255,255,.72);border-radius:26px;background:#faf9f6e0;backdrop-filter:blur(30px) saturate(150%);-webkit-backdrop-filter:blur(30px) saturate(150%);box-shadow:-24px 0 70px #281e082e,inset 0 1px #ffffffe0}.drawer-head{border-bottom-color:#724d0814;background:#ffffff4d}.icon-button{border-color:#724d081f;background:#ffffffa6}.modal{border:1px solid rgba(255,255,255,.8);border-radius:26px;background:#faf9f6e8;backdrop-filter:blur(32px) saturate(155%);-webkit-backdrop-filter:blur(32px) saturate(155%);box-shadow:0 30px 90px #281e0838,inset 0 1px #fffffff0}.modal-actions{border-top-color:#724d0814;background:#ffffff40}.auth-page{position:relative;overflow:hidden;background:radial-gradient(circle at 22% 14%,rgba(253,184,19,.34),transparent 26%),radial-gradient(circle at 85% 80%,rgba(114,77,8,.24),transparent 34%),linear-gradient(145deg,#181612,#282116 52%,#14130f)}.auth-page:before,.auth-page:after{content:"";position:absolute;border-radius:999px;pointer-events:none;filter:blur(2px)}.auth-page:before{width:380px;height:380px;left:-130px;bottom:-150px;background:radial-gradient(circle at 35% 35%,rgba(255,221,119,.24),rgba(253,184,19,.04) 65%,transparent 70%)}.auth-page:after{width:300px;height:300px;right:-85px;top:-90px;background:radial-gradient(circle at 50% 50%,rgba(253,184,19,.17),transparent 69%)}.auth-card,.loading-card{position:relative;z-index:1;border:1px solid rgba(255,255,255,.26);background:#ffffffc2;backdrop-filter:blur(34px) saturate(160%);-webkit-backdrop-filter:blur(34px) saturate(160%);box-shadow:0 32px 90px #00000047,inset 0 1px #ffffffeb}.auth-card{border-radius:28px;padding:28px}.auth-brand{display:grid;gap:10px;align-items:start}.auth-logo-shell{width:100%;max-width:none;border-radius:14px;padding:4px 0 8px;overflow:visible}.auth-logo{display:block;width:min(100%,330px);max-width:100%;height:auto;object-fit:contain;object-position:left center}.auth-brand strong{color:#4d3608}.auth-brand span{color:#9b7a32}.auth-card h1{font-size:28px;color:#19150e}.count-pill{color:#704900;background:#fdb81326;border:1px solid rgba(253,184,19,.16)}.crt-selected-row{background:#fdb81314}.crt-case-item-picker label{border-color:#724d081a;background:#ffffff85}.crt-case-item-picker label:has(input:checked){border-color:#fdb8138f;background:#fdb8131a;box-shadow:inset 0 0 0 1px #fdb8131a}.timeline{border-left-color:#724d0829}.timeline-item .dot{border-color:var(--ksl-gold);background:#fffaf0}.requester-update-form{border-color:#fdb81333;background:#fff9e89e}@media(max-width:1100px){.brand-logo-shell{min-height:46px;padding:8px}.brand-logo{width:100%;height:auto;object-fit:contain;object-position:center}.brand-copy{display:none}}@media(max-width:840px){.sidebar{margin:0;height:72px;border-radius:22px 22px 0 0;border-bottom:0;background:#181510e0;backdrop-filter:blur(28px) saturate(160%);-webkit-backdrop-filter:blur(28px) saturate(160%)}.topbar{top:8px;border-radius:19px;padding:11px 12px}.topbar h1{font-size:21px}.metric,.panel,.queue-page{border-radius:18px}.case-drawer{margin:0;height:100vh;border-radius:24px 0 0 24px}.auth-logo-shell{width:100%}.auth-logo{width:min(100%,300px)}}@media(prefers-reduced-motion:reduce){.primary,.nav button,tbody tr{transition:none}}.brand-logo-shell,.auth-logo-shell{position:relative;aspect-ratio:4.5 / 1;min-height:0;overflow:hidden}.brand-logo,.auth-logo{position:absolute;width:107.2%;max-width:none;height:auto;left:-3.6%;top:0;transform:translateY(-29.3%);object-fit:contain;object-position:center}.auth-logo-shell{width:min(100%,340px);padding:0}.brand-logo-shell{width:100%;padding:0}@media(max-width:1100px){.brand-logo-shell{aspect-ratio:1 / 1;width:46px;height:46px;margin:0 auto;overflow:hidden}.brand-logo{width:220px;max-width:none;left:50%;top:50%;transform:translate(-50%,-50%)}}.brand-logo-shell{position:static;width:100%;min-height:0;aspect-ratio:auto;overflow:visible;border:0;border-radius:0;background:transparent;box-shadow:none;padding:3px 2px 2px;display:block}.brand-logo{position:static;display:block;width:100%;max-width:184px;height:auto;margin:0 auto;transform:none;object-fit:contain;object-position:center}.auth-logo-shell{position:static;width:min(100%,330px);aspect-ratio:auto;min-height:0;overflow:visible;padding:0}.auth-logo{position:static;display:block;width:100%;max-width:330px;height:auto;margin:0;transform:none;object-fit:contain;object-position:left center}@media(max-width:1100px){.brand-logo-shell{width:46px;height:auto;min-height:0;margin:0 auto;padding:0;overflow:visible}.brand-logo{position:static;width:46px;max-width:46px;height:auto;margin:0 auto;transform:none;object-fit:contain}}@media(max-width:840px){.auth-logo-shell{width:min(100%,300px)}.auth-logo{width:100%;max-width:300px}}.brand-logo-shell{position:static;width:100%;min-height:0;aspect-ratio:auto;overflow:visible;padding:9px 10px;display:flex;align-items:center;justify-content:center;border:1px solid rgba(255,255,255,.62);border-radius:16px;background:#fffdf7f0;box-shadow:inset 0 1px #fffffffa,0 8px 24px #0000001f}.brand-logo{position:static;display:block;width:100%;max-width:188px;height:auto;margin:0 auto;transform:none;object-fit:contain;object-position:center}.auth-logo-shell{position:static;width:min(100%,330px);aspect-ratio:auto;overflow:visible;padding:8px 10px;border-radius:15px;background:#fffdf7b8;border:1px solid rgba(114,77,8,.08)}.auth-logo{position:static;display:block;width:100%;max-width:320px;height:auto;margin:0;transform:none;object-fit:contain;object-position:left center}@media(max-width:1100px){.brand-logo-shell{width:52px;min-height:42px;margin:0 auto;padding:6px;border-radius:13px}.brand-logo{width:100%;max-width:100%;height:auto}}.brand{padding:10px 10px 23px}.brand-logo-shell,.auth-logo-shell{position:static;min-height:0;height:auto;overflow:visible;padding:0;border:0;border-radius:0;background:transparent;box-shadow:none}.brand-logo-shell{width:100%;max-width:182px;margin:0 auto}.auth-logo-shell{width:min(100%,330px)}.brand-logo,.auth-logo{position:static;display:block!important;width:100%;max-width:100%;height:auto;margin:0;transform:none;object-fit:contain;object-position:center}.brand-logo{filter:drop-shadow(0 0 1px rgba(255,255,255,.42)) drop-shadow(0 3px 8px rgba(0,0,0,.14))}.brand-copy{margin:8px 3px 0}.brand-copy strong{font-size:13px;font-weight:760;letter-spacing:-.01em}.brand-copy span{margin-top:2px;color:#ffffff75}@media(max-width:1100px){.brand{padding-left:4px;padding-right:4px}.brand-logo-shell{width:50px;margin:0 auto}.brand-logo{width:50px}.brand-copy{display:none}}@media(max-width:840px){.auth-logo-shell{width:min(100%,300px)}}.ksl-signin-page{position:relative;isolation:isolate;overflow:hidden;min-height:100svh;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:26px;padding:46px 20px 24px;background:radial-gradient(ellipse 42% 58% at 10% 10%,rgba(250,178,33,.31),transparent 82%),radial-gradient(ellipse 35% 50% at 92% 93%,rgba(166,112,30,.21),transparent 80%),radial-gradient(ellipse 50% 75% at 50% 55%,rgba(93,76,56,.14),transparent 82%),#11100f;color:#f6f4ef}.ksl-signin-page:before{content:"";position:absolute;z-index:-1;width:min(68vw,850px);aspect-ratio:1;left:-28%;bottom:-72%;border:1px solid rgba(255,225,148,.075);border-radius:50%;background:radial-gradient(circle at 35% 28%,rgba(244,190,79,.12),transparent 67%);box-shadow:0 0 0 90px #ecb64804,0 0 0 180px #ecb64802;pointer-events:none}.ksl-signin-page:after{content:"";position:absolute;z-index:-1;right:-17%;top:-57%;width:min(54vw,700px);aspect-ratio:1;border:1px solid rgba(250,207,108,.045);border-radius:50%;background:radial-gradient(circle,rgba(252,195,83,.075),transparent 72%);pointer-events:none}.ksl-signin-page .ksl-signin-card{position:relative;z-index:1;width:min(465px,100%);padding:40px 40px 30px;border:1px solid rgba(255,255,255,.36);border-radius:34px;background:linear-gradient(143deg,#ffffff3b,#ffffff1b 50%,#ffffff24);backdrop-filter:blur(42px) saturate(155%);-webkit-backdrop-filter:blur(42px) saturate(155%);box-shadow:0 40px 105px #00000075,inset 0 1px #ffffff6b,inset 0 -1px #ffffff13;color:#fff}.ksl-signin-card:before{content:"";position:absolute;inset:0;border-radius:inherit;pointer-events:none;background:linear-gradient(125deg,rgba(255,255,255,.14),transparent 38%,rgba(255,255,255,.025) 65%,transparent)}.ksl-signin-brand{position:relative;display:flex;flex-direction:column;align-items:center;gap:11px;margin-bottom:31px}.ksl-signin-logo-wrap{display:grid;place-items:center;width:min(100%,275px);padding:13px 17px;border:1px solid rgba(255,255,255,.48);border-radius:19px;background:#ffffffe8;box-shadow:inset 0 1px #fff,0 10px 32px #0000001f}.ksl-signin-logo{position:static;display:block!important;width:100%;max-width:100%;height:auto;object-fit:contain;transform:none}.ksl-signin-product{color:#ffffffbd;font-size:10px;font-weight:750;letter-spacing:.23em}.ksl-signin-heading{position:relative;margin-bottom:31px;text-align:center}.ksl-signin-eyebrow{display:inline-block;margin-bottom:12px;color:#f9d67d;font-size:10px;font-weight:750;letter-spacing:.16em}.ksl-signin-page .ksl-signin-heading h1{margin:0;color:#fff;font-size:clamp(31px,4vw,37px);font-weight:740;line-height:1.08;letter-spacing:-.05em}.ksl-signin-heading p{max-width:315px;margin:12px auto 0;color:#ffffffad;font-size:13px;line-height:1.65}.ksl-signin-page .ksl-signin-form{position:relative;display:grid;gap:17px}.ksl-signin-form label{display:block;text-align:left}.ksl-signin-page .ksl-signin-form label>span{display:block;margin:0 0 8px 3px;color:#ffffffe0;font-size:12px;font-weight:650}.ksl-signin-page .ksl-signin-form input{width:100%;height:53px;padding:0 16px;border:1px solid rgba(255,255,255,.26);border-radius:16px;outline:0;background:#ffffff26;color:#fff;font-size:14px;box-shadow:inset 0 1px #ffffff2e,0 2px 9px #0000000f;transition:background .2s ease,border-color .2s ease,box-shadow .2s ease}.ksl-signin-form input::placeholder{color:#ffffff6b}.ksl-signin-page .ksl-signin-form input:focus{background:#ffffff30;border-color:#ffc94ed9;box-shadow:0 0 0 4px #fdb81324,inset 0 1px #ffffff3b}.ksl-signin-page .ksl-signin-form input:-webkit-autofill,.ksl-signin-page .ksl-signin-form input:-webkit-autofill:focus{-webkit-text-fill-color:#fff;-webkit-box-shadow:0 0 0 1000px #454039 inset;caret-color:#fff}.ksl-signin-page .ksl-signin-button{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;min-height:54px;margin-top:6px;border:1px solid rgba(255,218,111,.5);border-radius:16px;background:linear-gradient(180deg,#ffda74,#ffc543 48%,#f2ac13);color:#241904;font-size:14px;font-weight:770;box-shadow:inset 0 1px #ffffffa6,0 10px 28px #965e0038;transition:transform .17s ease,box-shadow .17s ease}.ksl-signin-page .ksl-signin-button:hover:not(:disabled){transform:translateY(-1px);box-shadow:inset 0 1px #ffffffb3,0 14px 30px #965e004d}.ksl-signin-page .auth-error{border:1px solid rgba(255,139,130,.3);background:#7a161261;color:#ffe9e7;font-size:12px}.ksl-signin-footnote{position:relative;margin:24px 0 0;text-align:center;color:#ffffff91;font-size:11px;line-height:1.5}.ksl-signin-bottom{color:#ffffff4f;font-size:10px;font-weight:700;letter-spacing:.17em;text-align:center}.ksl-signin-bottom span{color:#e5b843;padding:0 5px}@media(max-width:520px){.ksl-signin-page{padding:22px 16px;gap:21px}.ksl-signin-page .ksl-signin-card{padding:28px 23px 25px;border-radius:27px}.ksl-signin-brand{margin-bottom:25px}.ksl-signin-logo-wrap{width:min(100%,240px)}.ksl-signin-heading{margin-bottom:25px}.ksl-signin-page .ksl-signin-heading h1{font-size:32px}.ksl-signin-heading p{font-size:12px}}@media(prefers-reduced-motion:reduce){.ksl-signin-page .ksl-signin-form input,.ksl-signin-page .ksl-signin-button{transition:none}}@media(min-width:841px){.shell{grid-template-columns:250px minmax(0,1fr)}.shell>.sidebar{background:linear-gradient(160deg,#201c17,#121110 68%,#19150f);border-right:1px solid rgba(246,195,76,.13);box-shadow:8px 0 40px #1e170e0e}.shell>.main{padding:31px clamp(22px,3vw,48px) 64px}}.shell{background:radial-gradient(ellipse at 82% -10%,rgba(252,192,72,.07),transparent 48%),#f7f5f1}.shell .sidebar .nav{gap:7px}.shell .sidebar .nav button{min-height:43px;border:1px solid transparent;border-radius:13px;color:#ffffffa6;transition:background .18s ease,color .18s ease,border-color .18s ease}.shell .sidebar .nav button:hover{background:#ffffff16;color:#fff}.shell .sidebar .nav button.active{border-color:#ffcb5d36;background:linear-gradient(110deg,#f9bb3636,#f9bb3613);color:#ffdf87;box-shadow:inset 0 1px #ffffff12}.shell .sidebar .nav button:focus-visible,.shell .topbar button:focus-visible{outline:3px solid rgba(253,184,19,.45);outline-offset:2px}.shell .main>.topbar{padding-bottom:23px;margin-bottom:25px;border-bottom:1px solid rgba(82,67,43,.11)}.shell .topbar .eyebrow{color:#9a751c;letter-spacing:.15em}.shell .topbar h1{color:#201c15;letter-spacing:-.045em;font-weight:760}.shell .topbar .search{height:46px;border-color:#55442126;border-radius:14px;background:#ffffffd9;box-shadow:inset 0 1px #ffffffe6,0 4px 14px #2c200f09}.shell .topbar .search:focus-within{border-color:#d29410a6;box-shadow:0 0 0 4px #fdb8131c}.shell .topbar .primary{min-height:46px;border-radius:14px;background:linear-gradient(180deg,#ffda70,#fcb817);color:#251904;box-shadow:0 7px 19px #b9750021,inset 0 1px #ffffff80}.shell .metrics{gap:16px;margin-bottom:22px}.shell .metrics>.metric{position:relative;overflow:hidden;min-height:126px;border:1px solid rgba(93,76,46,.1);border-radius:20px;background:linear-gradient(150deg,#fffffffa,#fffdf8e0);box-shadow:0 12px 28px #3d2c140a,inset 0 1px #fff;padding:20px 21px}.shell .metrics>.metric:before{content:"";position:absolute;left:20px;right:20px;top:0;height:2px;border-radius:99px;background:linear-gradient(90deg,#f4ab15b3,#f4ab1500)}.shell .metric span{color:#80756a;font-size:12px}.shell .metric strong{color:#211d17;font-size:34px;line-height:1.15;font-variant-numeric:tabular-nums}.shell .metric .danger-text{color:#b54724}.shell .metric small{color:#91867a;font-size:11px}.shell .panel{border:1px solid rgba(92,73,43,.1);border-radius:21px;background:#fffffff0;box-shadow:0 10px 35px #3c2a140a}.shell .panel-head{min-height:78px;padding:18px 20px;border-bottom:1px solid rgba(80,62,34,.085)}.shell .panel-head h2{font-size:17px;letter-spacing:-.025em;color:#252019}.shell .panel-head .eyebrow{color:#a47b22}.shell .cases-panel .table-wrap{overflow-x:auto}.shell .cases-panel table{border-collapse:separate;border-spacing:0}.shell .cases-panel tbody tr{transition:background .16s ease}.shell .cases-panel tbody tr:hover{background:#fff9eb}.shell .tabs{border-radius:12px;background:#f6f3ed}.shell .tabs button{border-radius:9px}@media(max-width:840px){.shell .main>.topbar{padding-bottom:15px}.shell .metrics{gap:11px}.shell .metrics>.metric{min-height:110px;padding:16px;border-radius:17px}.shell .metrics>.metric:before{left:16px;right:16px}.shell .metric strong{font-size:29px}.shell .panel{border-radius:17px}}@media(max-width:520px){.shell .main>.topbar{gap:12px}.shell .topbar .search{min-width:0}.shell .topbar .search input{min-width:0;font-size:16px}.shell .metrics>.metric{min-height:105px}}@media(prefers-reduced-motion:reduce){.shell .sidebar .nav button,.shell .cases-panel tbody tr{transition:none}}.shell .sidebar .brand-logo-shell{position:relative;display:block;width:100%;max-width:190px;height:auto;aspect-ratio:854 / 191;padding:0;overflow:visible;border:0;border-radius:0;background:transparent;box-shadow:none}.shell .sidebar .brand-logo-shell .brand-logo{position:absolute;inset:0;display:block;width:100%;max-width:none;height:100%;margin:0;object-fit:contain;object-position:center;transform:none}.shell .sidebar .brand-logo-contrast-base{filter:brightness(0) invert(1)}.shell .sidebar .brand-logo-contrast-gold{clip-path:inset(0 0 0 44%)}@media(max-width:1100px){.shell .sidebar .brand-logo-shell{width:50px;max-width:50px}}.mobile-menu-toggle{display:none}@media(max-width:840px){.sidebar{left:0;right:0;width:100%;height:72px;padding:9px 12px;overflow:visible}.mobile-menu-toggle{width:100%;height:54px;display:flex;align-items:center;gap:9px;border:1px solid rgba(255,255,255,.16);border-radius:16px;padding:0 14px;background:#ffffff14;color:#fff;text-align:left}.mobile-menu-toggle span{font-size:12px;font-weight:800}.mobile-menu-toggle strong{margin-left:auto;max-width:55%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#f4d37b;font-size:11px}.sidebar .nav{display:none;position:absolute;left:12px;right:12px;bottom:82px;width:auto;max-height:calc(100vh - 110px);overflow-y:auto;grid-template-columns:1fr;gap:5px;padding:10px;border:1px solid rgba(255,255,255,.16);border-radius:18px;background:#181510f7;box-shadow:0 -18px 45px #0f172a3d;backdrop-filter:blur(28px) saturate(160%);-webkit-backdrop-filter:blur(28px) saturate(160%)}.sidebar .nav.mobile-open{display:grid}.sidebar .nav button,.sidebar .nav button:nth-child(n){display:flex;width:100%;justify-content:flex-start;gap:11px;padding:12px 13px;border-radius:12px}.sidebar .nav button span{display:block;font-size:12px}}.crt-customer-actions{display:flex;align-items:center;gap:8px}.crt-mobile-search{display:none}@media(max-width:840px){.queue-page-head{flex-direction:column;width:100%}.crt-customer-actions{width:100%;align-items:stretch}.crt-mobile-search{min-width:0;flex:1 1 auto;height:38px;display:flex;align-items:center;gap:8px;padding:0 10px;border:1px solid rgba(15,23,42,.12);border-radius:11px;background:#ffffffd1;color:#98a2b3}.crt-mobile-search input{min-width:0;width:100%;border:0;outline:0;background:transparent;color:#101828;font-size:13px}.crt-mobile-search input::placeholder{color:#98a2b3}.crt-customer-actions .primary.compact{flex:0 0 auto;height:38px;margin-top:0;white-space:nowrap}}@media(min-width:1101px){.shell .sidebar .brand-logo-shell{background-image:url(/ksl-mobile-whiteyellow.png);background-repeat:no-repeat;background-position:center;background-size:contain}.shell .sidebar .brand-logo-contrast-base,.shell .sidebar .brand-logo-contrast-gold{display:none}}@media(min-width:1101px){.shell .sidebar .brand-logo-shell{background:url(/ksl-mobile-whiteyellow.png) center / contain no-repeat!important}.shell .sidebar .brand-logo-shell img{display:none!important}}@media(min-width:1101px){.shell .sidebar .brand{display:flex;flex-direction:column;align-items:center;gap:8px;text-align:center}.shell .sidebar .brand-logo-shell{width:100%;max-width:190px;margin:0 auto}.shell .sidebar .brand-copy{display:block;width:100%;text-align:center}.shell .sidebar .brand-copy strong{display:block;font-size:16px;font-weight:700;text-align:center}.shell .sidebar .brand-copy span{display:none}}@media(min-width:841px){.shell .cases-panel .dashboard-mobile-cards{display:none!important}.shell .cases-panel .dashboard-desktop-table{display:block}.shell .cases-panel .dashboard-desktop-table .mobile-invoice-field{display:none}}@media(max-width:840px){:root{--ksl-mobile-nav-height: 72px;--ksl-safe-bottom: env(safe-area-inset-bottom, 0px);--ksl-safe-top: env(safe-area-inset-top, 0px)}.sidebar{height:calc(var(--ksl-mobile-nav-height) + var(--ksl-safe-bottom));padding:9px 12px calc(9px + var(--ksl-safe-bottom))}.main{padding-top:calc(24px + var(--ksl-safe-top));padding-bottom:calc(96px + var(--ksl-safe-bottom))}.topbar{top:calc(8px + var(--ksl-safe-top))}.sidebar .nav{bottom:calc(82px + var(--ksl-safe-bottom));max-height:calc(100dvh - 110px - var(--ksl-safe-bottom) - var(--ksl-safe-top));overscroll-behavior:contain;-webkit-overflow-scrolling:touch}.mobile-menu-toggle:focus-visible,.sidebar .nav button:focus-visible{outline:2px solid #fdb813;outline-offset:2px}}@supports not (height: 100dvh){@media(max-width:840px){.sidebar .nav{max-height:calc(100vh - 110px - var(--ksl-safe-bottom) - var(--ksl-safe-top))}}}@media(max-width:840px){.crt-mobile-search,.crt-customer-actions .primary.compact{height:44px;min-height:44px}.crt-mobile-search input{font-size:16px;line-height:1.35}.crt-mobile-search:focus-within,.crt-customer-actions .primary.compact:focus-visible{outline:2px solid #724d08;outline-offset:2px}}@media(max-width:359px){.crt-customer-actions{flex-wrap:wrap}.crt-mobile-search,.crt-customer-actions .primary.compact{flex:0 0 100%;width:100%}}@media(max-width:840px){.shell .sidebar{display:flex;flex-direction:row;align-items:center;gap:10px}.shell .sidebar>.brand{display:flex;flex:0 0 clamp(105px,28vw,145px);width:clamp(105px,28vw,145px);min-width:0;padding:0;margin:0;align-self:center;justify-content:center}.shell .sidebar>.brand .brand-copy{display:none}.shell .sidebar>.brand .brand-logo-shell{position:relative;display:block;width:100%;max-width:none;height:auto;min-height:0;aspect-ratio:854 / 191;padding:0;margin:0;overflow:visible;border:0;border-radius:0;background:transparent;box-shadow:none}.shell .sidebar>.brand .brand-logo{position:absolute;inset:0;display:block;width:100%;height:100%;max-width:none;object-fit:contain;object-position:center;transform:none;margin:0}.shell .sidebar>.brand .brand-logo-contrast-base{filter:brightness(0) invert(1)}.shell .sidebar>.brand .brand-logo-contrast-gold{clip-path:inset(0 0 0 44%)}.shell .sidebar>.mobile-menu-toggle{flex:1 1 auto;min-width:0;width:auto;max-width:none;margin:0;align-self:center;padding-inline:12px}.shell .sidebar>.mobile-menu-toggle strong{min-width:0;max-width:47%}}@media(max-width:390px){.shell .sidebar{gap:7px}.shell .sidebar>.brand{flex-basis:96px;width:96px}.shell .sidebar>.mobile-menu-toggle{gap:6px;padding-inline:10px}}@media(max-width:840px){.shell .sidebar>.brand .brand-logo-shell{background:transparent url(/ksl-mobile-whiteyellow.png) center center / contain no-repeat}.shell .sidebar>.brand .brand-logo-shell .brand-logo{display:none!important}}@media(min-width:1101px){.customer-workspace{display:grid;grid-template-columns:minmax(320px,.85fr) minmax(0,1.15fr);gap:18px;align-items:start}.customer-workspace .customer-directory-panel,.customer-workspace .crt-history-panel{min-width:0;margin:0}.customer-workspace .customer-directory-panel{position:sticky;top:24px;max-height:calc(100vh - 48px);overflow-y:auto}.customer-workspace .crt-history-panel{max-height:calc(100vh - 48px);overflow-y:auto}.customer-workspace .customer-directory-panel table{min-width:0}}.customer-workspace{margin-bottom:18px}.customer-directory-panel .crt-mobile-search{display:flex;align-items:center;flex:1 1 200px;min-width:0;height:44px;padding:0 12px;gap:8px;border:1px solid #e4e7ec;border-radius:12px;background:#fff}.customer-directory-panel .crt-mobile-search input{min-width:0;width:100%;border:0;outline:0;font-size:16px;background:transparent}.customer-directory-panel .crt-customer-actions{flex-wrap:wrap}@media(max-width:840px){.customer-workspace{display:block}.customer-workspace.profile-open .customer-directory-panel{display:none}.customer-workspace.profile-open .crt-history-panel{display:block;width:100%;min-width:0;margin:0}.customer-workspace:not(.profile-open) .crt-history-panel{display:none}.customer-workspace .crt-history-panel table{display:block;min-width:0;width:100%}.customer-workspace .crt-history-panel thead{display:none}.customer-workspace .crt-history-panel tbody{display:grid;gap:12px;padding:12px}.customer-workspace .crt-history-panel tr{display:grid;gap:8px;padding:15px;border:1px solid #e7eaf0;border-radius:14px;background:#fff}.customer-workspace .crt-history-panel td{display:block;min-width:0;padding:0;border:0;overflow-wrap:anywhere}.customer-workspace .crt-history-panel td:first-child{font-size:15px;font-weight:700}.customer-workspace .crt-history-panel .table-action{width:100%;min-height:44px}}@media(max-width:840px){.customer-workspace .crt-history-panel .table-wrap{overflow:visible}.customer-workspace .crt-history-panel .table-wrap table{display:block;width:100%;min-width:0}.customer-workspace .crt-history-panel .table-wrap thead{display:none}.customer-workspace .crt-history-panel .table-wrap tbody{display:grid;gap:12px;padding:12px}.customer-workspace .crt-history-panel .table-wrap tr{display:grid;gap:8px;padding:15px;border:1px solid #e7eaf0;border-radius:14px;background:#fff}.customer-workspace .crt-history-panel .table-wrap td{display:block;width:100%;padding:0;border:0;white-space:normal;overflow-wrap:anywhere}.customer-workspace .crt-history-panel .table-wrap td:last-child{margin-top:6px}.customer-workspace .crt-history-panel .table-action{width:100%;min-height:44px}}.crt-document-panel.document-viewer-open{position:fixed;inset:0;z-index:1000;width:100%;height:100dvh;max-height:100dvh;margin:0;border-radius:0;overflow-y:auto;overscroll-behavior:contain;background:#f8fafc;padding-bottom:30px}.crt-document-back{position:sticky;top:0;z-index:10;margin:16px;min-height:44px;padding:10px 16px;background:#fff;border:1px solid #d0d5dd;border-radius:10px;font-weight:700}.crt-document-panel.document-viewer-open .crt-document-result{max-width:1200px;margin:0 auto}@media(max-width:840px){.crt-document-panel.document-viewer-open{padding-bottom:env(safe-area-inset-bottom,20px)}.crt-document-panel.document-viewer-open .queue-page-head{padding-top:env(safe-area-inset-top,12px)}}.crt-document-panel.document-viewer-open .crt-document-search{display:none}.crt-line-items{padding:3px 18px 24px;min-width:0}.crt-line-items-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;padding:18px 2px 14px}.crt-line-items-heading h3{margin:5px 0 0;font-size:17px;letter-spacing:-.02em}.crt-line-items-heading>span{font-size:11px;color:#667085;text-align:right}.crt-line-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.crt-line-group{min-width:0;align-self:start;border:1px solid #e3e8ef;border-radius:15px;background:#fff;overflow:hidden}.crt-line-main{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:12px;align-items:start;padding:15px}.crt-line-number{min-width:44px;padding:6px 8px;border-radius:8px;background:#fff5dc;color:#805514;text-align:center;font-size:12px;font-weight:800;font-variant-numeric:tabular-nums}.crt-line-description{min-width:0;overflow-wrap:anywhere}.crt-line-description strong,.crt-line-description span{display:block}.crt-line-description strong{font-size:13px;line-height:1.4;color:#101828}.crt-line-description span{margin-top:5px;font-size:11px;color:#667085}.crt-line-quantity,.crt-associated-qty{font-size:11px;font-weight:750;color:#344054;white-space:nowrap;font-variant-numeric:tabular-nums}.crt-line-unmatched{margin:0 14px 12px;font-size:11px;line-height:1.5;color:#986600}.crt-associated-details{border-top:1px solid #e9edf3;background:#f8fafc}.crt-associated-details summary{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 15px;cursor:pointer;color:#574324;font-size:12px;font-weight:700}.crt-associated-details summary:hover,.crt-case-associated-options summary:hover{background:#fff6e5}.crt-associated-details summary:focus-visible,.crt-case-associated-options summary:focus-visible{outline:2px solid #a8771f;outline-offset:-2px}.crt-associated-count{border-radius:999px;padding:4px 8px;background:#ede8db;white-space:nowrap;font-size:10px}.crt-associated-list{display:grid;gap:1px;padding:0 12px 12px}.crt-associated-item{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:start;gap:10px;padding:10px 7px;border-top:1px solid #e6e9ed}.crt-associated-number{font-size:11px;font-weight:700;color:#805514;font-variant-numeric:tabular-nums}.crt-associated-item>div{min-width:0;overflow-wrap:anywhere}.crt-associated-item strong,.crt-associated-item small{display:block}.crt-associated-item strong{color:#344054;font-size:12px}.crt-associated-item small{margin-top:4px;font-size:10px;color:#667085}.crt-case-selection-hint{margin:0;padding:11px 14px;font-size:11px;line-height:1.5;color:#475467;background:#fffaf0}.crt-case-item-picker.crt-case-grouped-picker{max-height:min(440px,48vh);padding:10px;gap:10px;background:#f3f5f8}.crt-case-line-group{min-width:0;align-self:start;overflow:hidden;border:1px solid #e2e6eb;border-radius:12px;background:#fff}.crt-case-grouped-picker .crt-case-main-option,.crt-case-grouped-picker .crt-case-linked-list label{min-height:48px;padding:12px}.crt-case-grouped-picker strong{font-size:12px;line-height:1.4;overflow-wrap:anywhere}.crt-case-grouped-picker small{font-size:10px;line-height:1.45}.crt-case-no-model,.crt-case-orphan{display:block;padding:10px 12px;font-size:10px;color:#795911}.crt-case-associated-options{border-top:1px solid #e6e9ef}.crt-case-associated-options summary{padding:12px;font-size:11px;font-weight:700;cursor:pointer;background:#f8fafc;color:#554d40}.crt-case-linked-list{display:grid;gap:1px;background:#e9edf2}.crt-case-grouped-picker .crt-case-linked-list label{background:#fff}@media(max-width:840px){.crt-line-items{padding:0 12px 24px}.crt-line-items-heading{align-items:flex-start;flex-direction:column}.crt-line-items-heading>span{text-align:left}.crt-line-groups,.crt-case-item-picker.crt-case-grouped-picker{grid-template-columns:minmax(0,1fr)}.crt-line-main{grid-template-columns:auto minmax(0,1fr)}.crt-line-quantity{grid-column:2}}.modal-wrap{z-index:1100}.crt-document-viewer-backdrop{position:fixed;inset:0;z-index:990;display:block;width:100%;height:100%;padding:0;border:0;border-radius:0;background:#14192285;backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px);cursor:default}.crt-document-panel.document-viewer-open{position:fixed;inset:50% auto auto 50%;transform:translate(-50%,-50%);width:min(1120px,calc(100vw - 56px));height:auto;max-height:calc(100vh - 56px);max-height:calc(100dvh - 56px);margin:0;overflow-x:hidden;overflow-y:auto;border:1px solid rgba(255,255,255,.85);border-radius:22px;background:#f8fafc;box-shadow:0 28px 110px #0c121e54;z-index:1000}.crt-document-close{display:inline-flex;align-items:center;justify-content:center;gap:7px;flex:0 0 auto;min-height:40px;padding:8px 12px;border:1px solid #d0d5dd;border-radius:10px;background:#fff;color:#344054;font-size:12px;font-weight:700;cursor:pointer}.crt-document-close:focus-visible{outline:2px solid #986f16;outline-offset:2px}@media(max-width:840px){.crt-document-panel.document-viewer-open{width:calc(100vw - 24px);max-height:calc(100vh - 28px);max-height:calc(100dvh - 28px);border-radius:16px}.crt-document-close{min-height:44px}}.customer-workspace.profile-open{display:block}.customer-workspace.profile-open .customer-directory-panel{display:block;position:static;max-height:none;overflow:visible}.crt-history-popup-backdrop{position:fixed;inset:0;z-index:880;width:100%;height:100%;padding:0;border:0;border-radius:0;background:#14192280;backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px);cursor:default}.customer-workspace.profile-open .crt-history-panel{display:block;position:fixed;top:50%;left:50%;transform:translate(-50%,-50%);z-index:900;width:min(1060px,calc(100vw - 56px));min-width:0;max-height:calc(100dvh - 56px);margin:0;overflow-x:hidden;overflow-y:auto;border:1px solid rgba(255,255,255,.85);border-radius:20px;background:#f8fafc;box-shadow:0 28px 110px #0c121e54}@media(max-width:840px){.customer-workspace.profile-open .crt-history-panel{width:calc(100vw - 24px);max-height:calc(100dvh - 28px);border-radius:16px}}.sidebar .nav .mobile-nav-signout{display:none}@media(max-width:840px){.shell .sidebar .nav.mobile-open .mobile-nav-signout{display:flex;align-items:center;width:100%;min-height:46px;margin-top:6px;padding:12px 13px;border:1px solid rgba(255,255,255,.18);border-radius:12px;background:#ffffff14;color:#f8fafc;font-size:12px;font-weight:700;text-align:left}.shell .sidebar .nav.mobile-open .mobile-nav-signout:hover,.shell .sidebar .nav.mobile-open .mobile-nav-signout:focus-visible{background:#ffffff29}}@media(max-width:840px){.shell .cases-panel{min-width:0}.shell .cases-panel .table-wrap{width:100%;max-width:100%;overflow-x:hidden;overflow-y:visible}.shell .cases-panel .dashboard-cases-table,.shell .cases-panel .dashboard-cases-table tbody{display:block;min-width:0;width:100%}.shell .cases-panel .dashboard-cases-table thead{display:none}.shell .cases-panel .dashboard-cases-table tr{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px 14px;margin:10px;padding:15px;border:1px solid #ebe5d9;border-radius:15px;background:#fff;box-shadow:0 3px 12px #3c2a1409}.shell .cases-panel .dashboard-cases-table td{display:block;min-width:0;padding:0;border:0;font-size:12px;overflow-wrap:anywhere}.shell .cases-panel .dashboard-cases-table td:before{content:attr(data-label);display:block;margin-bottom:5px;color:#857663;font-size:9px;font-weight:800;letter-spacing:.045em;text-transform:uppercase}.shell .cases-panel .dashboard-cases-table td:nth-child(2),.shell .cases-panel .dashboard-cases-table td:last-child{grid-column:1 / -1}.shell .cases-panel .dashboard-cases-table td strong,.shell .cases-panel .dashboard-cases-table td small{white-space:normal;overflow-wrap:anywhere}.shell .cases-panel .dashboard-cases-table .status{max-width:100%;white-space:normal}}.shell .cases-panel .dashboard-cases-table .mobile-invoice-field{display:none}@media(max-width:840px){.shell .cases-panel .dashboard-cases-table .dashboard-next-action{display:none}.shell .cases-panel .dashboard-cases-table .mobile-invoice-field{display:block;grid-column:1 / -1}}.shell .case-drawer{position:fixed;inset:50% auto auto 50%;transform:translate(-50%,-50%);width:min(860px,calc(100vw - 48px));height:auto;max-height:calc(100dvh - 48px);margin:0;display:flex;flex-direction:column;overflow:hidden;border-radius:22px;z-index:21}.shell .case-drawer>.drawer-head{flex:0 0 auto}.shell .case-drawer>.drawer-content{flex:1 1 auto;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain}.shell .case-drawer .case-detail-tabs{flex:0 0 auto;display:flex;gap:8px;padding:11px 18px;border-bottom:1px solid #ece3d3;background:#ffffffb8}.shell .case-drawer .case-detail-tabs button{flex:1 1 0;min-height:42px;padding:10px 13px;border:1px solid #e8e0d1;border-radius:11px;background:#fff;color:#62574b;font-size:12px;font-weight:750}.shell .case-drawer .case-detail-tabs button.active{border-color:#e6b132;background:#fff0bc;color:#3d2a03}.shell .case-drawer .case-detail-tabs button:focus-visible{outline:3px solid rgba(253,184,19,.55);outline-offset:2px}.shell .case-drawer .case-progress-intro{display:grid;gap:6px;padding:15px;margin:14px 0;border:1px solid #e9dfc9;border-radius:14px;background:#fffaf0}.shell .case-drawer .case-progress-intro strong{font-size:14px}.shell .case-drawer .case-progress-intro span{color:#746757;font-size:12px;line-height:1.5}@media(max-width:840px){.shell .case-drawer{top:50%;left:50%;right:auto;width:calc(100vw - 24px);height:auto;max-height:calc(100dvh - 28px);border-radius:18px}.shell .case-drawer .drawer-head{padding:15px 16px}.shell .case-drawer .drawer-content{padding:16px}.shell .case-drawer .case-detail-tabs{padding:10px 12px}}@media(max-width:840px){.shell .cases-panel .dashboard-cases-table tr{grid-template-columns:repeat(6,minmax(0,1fr));gap:11px 8px;padding:12px 13px;margin:8px}.shell .cases-panel .dashboard-cases-table td:nth-child(1){grid-column:1 / 4;grid-row:1}.shell .cases-panel .dashboard-cases-table td:nth-child(4){grid-column:4 / 7;grid-row:1;align-self:start}.shell .cases-panel .dashboard-cases-table td:nth-child(2){grid-column:1 / -1;grid-row:2}.shell .cases-panel .dashboard-cases-table td:nth-child(3){grid-column:1 / 3;grid-row:3}.shell .cases-panel .dashboard-cases-table td:nth-child(5){grid-column:3 / 5;grid-row:3}.shell .cases-panel .dashboard-cases-table .mobile-invoice-field{grid-column:5 / 7;grid-row:3}.shell .cases-panel .dashboard-cases-table td:before{margin-bottom:3px;font-size:8px}.shell .cases-panel .dashboard-cases-table td{font-size:11px}.shell .cases-panel .dashboard-cases-table td:nth-child(2) strong{font-size:12px}.shell .cases-panel .dashboard-cases-table .status{font-size:9px;padding:5px 7px}}@media(max-width:359px){.shell .cases-panel .dashboard-cases-table td:nth-child(3){grid-column:1 / 4;grid-row:3}.shell .cases-panel .dashboard-cases-table td:nth-child(5){grid-column:4 / 7;grid-row:3}.shell .cases-panel .dashboard-cases-table .mobile-invoice-field{grid-column:1 / -1;grid-row:4}}@media(max-width:840px){.shell .cases-panel .dashboard-cases-table tr{grid-template-columns:minmax(0,1fr) minmax(0,1fr) minmax(0,1.15fr);column-gap:12px;row-gap:10px;margin:8px 10px;padding:14px}.shell .cases-panel .dashboard-cases-table td:nth-child(1){grid-column:1 / 2;grid-row:1}.shell .cases-panel .dashboard-cases-table td:nth-child(4){grid-column:2 / 4;grid-row:1}.shell .cases-panel .dashboard-cases-table td:nth-child(2){grid-column:1 / 4;grid-row:2}.shell .cases-panel .dashboard-cases-table td:nth-child(3){grid-column:1 / 2;grid-row:3}.shell .cases-panel .dashboard-cases-table td:nth-child(5){grid-column:2 / 3;grid-row:3}.shell .cases-panel .dashboard-cases-table td.mobile-invoice-field{display:block;grid-column:3 / 4;grid-row:3}.shell .cases-panel .dashboard-cases-table td.dashboard-next-action{display:none}.shell .cases-panel .dashboard-cases-table td{min-width:0;max-width:100%;padding:0;margin:0;overflow-wrap:anywhere;word-break:normal}.shell .cases-panel .dashboard-cases-table td:before{display:block;margin:0 0 4px;line-height:1.2;font-size:9px;white-space:normal;overflow-wrap:anywhere}.shell .cases-panel .dashboard-cases-table td strong{display:block;line-height:1.35}.shell .cases-panel .dashboard-cases-table td:nth-child(4) .status{width:fit-content;max-width:100%;line-height:1.3}}@media(max-width:359px){.shell .cases-panel .dashboard-cases-table tr{grid-template-columns:repeat(2,minmax(0,1fr))}.shell .cases-panel .dashboard-cases-table td:nth-child(1){grid-column:1 / 2;grid-row:1}.shell .cases-panel .dashboard-cases-table td:nth-child(4){grid-column:2 / 3;grid-row:1}.shell .cases-panel .dashboard-cases-table td:nth-child(2){grid-column:1 / 3;grid-row:2}.shell .cases-panel .dashboard-cases-table td:nth-child(3){grid-column:1 / 2;grid-row:3}.shell .cases-panel .dashboard-cases-table td:nth-child(5){grid-column:2 / 3;grid-row:3}.shell .cases-panel .dashboard-cases-table td.mobile-invoice-field{grid-column:1 / 3;grid-row:4}}.dashboard-mobile-cards{display:none}@media(max-width:840px){.shell .cases-panel .dashboard-desktop-table{display:none}.shell .cases-panel .dashboard-mobile-cards{display:grid;gap:9px;padding:10px}.shell .cases-panel .dashboard-mobile-card{display:grid;width:100%;min-width:0;gap:11px;padding:14px;border:1px solid #e9dfd0;border-radius:15px;background:#fff;color:#28231d;text-align:left;box-shadow:0 3px 12px #3d2c1409}.shell .cases-panel .dashboard-mobile-card:focus-visible{outline:3px solid rgba(245,177,25,.55);outline-offset:2px}.shell .cases-panel .dashboard-mobile-card-top{display:flex;justify-content:space-between;align-items:center;gap:10px;min-width:0}.shell .cases-panel .dashboard-mobile-card-id{color:#332b21;font-size:13px;font-weight:800}.shell .cases-panel .dashboard-mobile-card-customer{display:block;color:#2a251d;font-size:13px;font-weight:750;line-height:1.3;overflow-wrap:anywhere}.shell .cases-panel .dashboard-mobile-card-meta{display:grid;grid-template-columns:minmax(0,.85fr) minmax(0,.9fr) minmax(0,1.25fr);gap:12px;min-width:0;border-top:1px solid #f2eee8;padding-top:10px}.shell .cases-panel .dashboard-mobile-card-meta>span{display:block;min-width:0}.shell .cases-panel .dashboard-mobile-card-meta small{display:block;color:#877764;font-size:9px;font-weight:800;text-transform:uppercase;line-height:1.3;margin-bottom:5px}.shell .cases-panel .dashboard-mobile-card-meta strong{display:block;color:#302920;font-size:11px;font-weight:650;line-height:1.35;overflow-wrap:anywhere}}@media(max-width:359px){.shell .cases-panel .dashboard-mobile-card-meta{grid-template-columns:repeat(2,minmax(0,1fr))}.shell .cases-panel .dashboard-mobile-card-meta>span:last-child{grid-column:1 / -1}}.shell .case-drawer .issue-box{margin:10px 0 16px;padding:17px 18px;border-radius:15px}.shell .case-drawer .issue-box p{margin-top:9px;color:#252019;font-size:14px;font-weight:750;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}.shell .case-drawer .details-grid{gap:12px;margin-bottom:20px}.shell .case-drawer .details-grid .detail{min-width:0;padding:15px 16px;overflow-wrap:anywhere}@media(max-width:840px){.shell .case-drawer .issue-box{padding:15px;margin:8px 0 14px}.shell .case-drawer .details-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.shell .case-drawer .details-grid .detail{padding:13px}.shell .case-drawer .issue-box p{font-size:14px}}@media(max-width:359px){.shell .case-drawer .details-grid{grid-template-columns:minmax(0,1fr)}}.shell .case-drawer .progress-guide{display:grid;gap:6px;margin:12px 0 18px}.shell .case-drawer .progress-guide .eyebrow{color:#9b741b}.shell .case-drawer .progress-guide h3{margin:0;color:#282117;font-size:clamp(17px,2.2vw,21px);font-weight:800;letter-spacing:-.035em}.shell .case-drawer .progress-guide>span{color:#776c5d;font-size:12px;line-height:1.5}.shell .case-drawer .progress-action-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin:0 0 19px}.shell .case-drawer .progress-action{display:flex;align-items:center;min-width:0;min-height:74px;gap:11px;padding:13px;border:1px solid #e7e0d4;border-radius:14px;background:#fff;color:#342b20;text-align:left;box-shadow:0 3px 12px #31210b06;transition:border-color .15s ease,background .15s ease}.shell .case-drawer .progress-action.is-active{border-color:#ddb24d;background:#fff8e5;box-shadow:inset 0 0 0 1px #d69b1d1f}.shell .case-drawer .progress-action:focus-visible{outline:3px solid rgba(241,177,24,.5);outline-offset:2px}.shell .case-drawer .progress-action-icon{width:38px;height:38px;flex:0 0 38px;border-radius:11px;display:grid;place-items:center;background:#f7f3eb;color:#977023}.shell .case-drawer .progress-action.is-active .progress-action-icon{background:#ffe8a0;color:#684607}.shell .case-drawer .progress-action-copy{display:grid;min-width:0;gap:4px}.shell .case-drawer .progress-action-copy strong{font-size:12px;font-weight:800;line-height:1.3;overflow-wrap:anywhere}.shell .case-drawer .progress-action-copy small{font-size:10px;line-height:1.4;color:#857a69}.shell .case-drawer .progress-current-step{display:grid;gap:5px;margin:0 0 12px;padding:0 0 11px;border-bottom:1px solid #e8e0d6}.shell .case-drawer .progress-current-step strong{font-size:15px;font-weight:800}.shell .case-drawer .progress-current-step span{color:#817568;font-size:11px;line-height:1.5}.shell .case-drawer .requester-update-form{margin-top:0;padding:16px;border:1px solid #eadfc9;border-radius:16px;background:#fffdf8}.shell .case-drawer .requester-update-form textarea{min-height:135px;font-size:14px;line-height:1.6}.shell .case-drawer .workflow-card{margin-top:0}@media(max-width:840px){.shell .case-drawer .progress-action-grid{gap:8px}.shell .case-drawer .progress-action{min-height:70px;padding:10px;gap:8px;border-radius:12px}.shell .case-drawer .progress-action-icon{width:30px;height:30px;flex-basis:30px}.shell .case-drawer .progress-action-copy strong{font-size:11px}.shell .case-drawer .progress-action-copy small{font-size:9px}.shell .case-drawer .requester-update-form{padding:12px}}@media(max-width:359px){.shell .case-drawer .progress-action-grid{grid-template-columns:minmax(0,1fr)}}@media(prefers-reduced-motion:reduce){.shell .case-drawer .progress-action{transition:none}}.shell .case-drawer .requester-update-label{display:block;color:#272017;font-size:13px;font-weight:800;margin-bottom:5px}.shell .case-drawer .requester-update-help{color:#776d61;font-size:11px;line-height:1.5;margin:0 0 11px}.shell .case-drawer .requester-update-templates{display:flex;flex-wrap:wrap;gap:7px;margin:0 0 13px}.shell .case-drawer .requester-update-templates button{border:1px solid #e5dbc8;border-radius:999px;background:#fff;padding:8px 11px;color:#53442b;font-size:11px;font-weight:750;min-height:36px}.shell .case-drawer .requester-update-templates button:hover,.shell .case-drawer .requester-update-templates button:focus-visible{border-color:#dcad3c;background:#fff6db}.shell .case-drawer .requester-update-success{margin:10px 0 0;font-size:12px;font-weight:750;color:#216742}@media(max-width:840px){.shell .case-drawer .requester-update-templates button{min-height:40px}}
